Privacy Policy
Your privacy matters to us. Here's how we protect your personal information.
Information Collection and Use
cadenoriluxe operates as a financial scenario modeling platform, and we collect information that helps us provide better services to our users across Australia. When you interact with our platform, we gather data that's essential for delivering personalized financial modeling experiences and maintaining platform security.
Personal Information We Collect
- Contact details including name, email address, and phone number
- Business information such as company name, role, and industry sector
- Financial modeling preferences and scenario parameters
- Usage data including session duration and feature utilization
- Device information and browser specifications for compatibility
- Location data when accessing our Brisbane-based services
Collection Methods: We gather this information through account registration, platform usage, direct communication, and automated tracking technologies. All data collection occurs with your explicit consent or when necessary for service delivery.
How We Use Your Information
Your data serves specific purposes that enhance your experience with our financial modeling platform. We use collected information to customize scenario parameters, provide technical support, and deliver educational content relevant to Australian financial markets.
- Personalizing financial modeling scenarios based on your preferences
- Providing customer support and responding to inquiries
- Sending relevant educational materials and platform updates
- Analyzing usage patterns to improve platform functionality
- Ensuring platform security and preventing unauthorized access
- Complying with Australian financial regulations and reporting requirements
Data Sharing and Third Parties
We maintain strict controls over data sharing and only work with trusted partners who meet our privacy standards. Any third-party access to your information requires proper safeguards and serves legitimate business purposes.
- Cloud hosting providers for secure data storage and processing
- Analytics services that help us understand platform usage patterns
- Payment processors for handling subscription and billing transactions
- Educational partners when you enroll in collaborative programs
- Legal authorities when required by Australian law or court orders
Your Privacy Rights Under Australian Law
The Australian Privacy Act 2025 grants you specific rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and accessible.
- Access Rights: Request copies of all personal information we hold about you
- Correction Rights: Update or correct inaccurate personal information
- Deletion Rights: Request removal of your personal data (subject to legal requirements)
- Portability Rights: Obtain your data in a structured, machine-readable format
- Restriction Rights: Limit how we process your personal information
- Objection Rights: Opt out of specific data processing activities
Exercising Your Rights: Contact our privacy team at info@cadenoriluxe.com or visit our Brisbane office at 285 Ann St, Brisbane City QLD 4000. We respond to privacy requests within 30 days as required by Australian privacy legislation.
Data Security and Protection
Security forms the foundation of our data handling practices. We implement multiple layers of protection to safeguard your information against unauthorized access, modification, or disclosure.
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication for account access and admin functions
- Regular security audits conducted by independent cybersecurity firms
- Employee training on privacy practices and data handling procedures
- Automated monitoring systems for detecting suspicious activities
- Secure backup systems with geographic redundancy across Australia
Data Retention and Deletion
We retain personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by Australian law. Different types of data have specific retention periods based on their purpose and legal requirements.
- Account information: Retained while your account remains active plus 7 years
- Financial modeling data: Stored for 5 years after last account activity
- Communication records: Kept for 3 years for support and training purposes
- Usage analytics: Anonymized after 2 years and retained for platform improvement
- Legal compliance data: Maintained according to Australian financial regulations
When data reaches the end of its retention period, we securely delete it using industry-standard methods that prevent recovery. You can request earlier deletion of your personal information, subject to our legal obligations and legitimate business interests.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized features. We maintain transparency about these technologies and give you control over their use.
Cookie Categories:
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Help us understand how users interact with our platform
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant content (with your consent)
You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect platform functionality, but essential features will remain accessible.
International Data Transfers
While our primary operations occur within Australia, some data processing may involve trusted international partners. We ensure adequate protection for your information regardless of processing location.
- All international transfers comply with Australian privacy laws
- Partners must demonstrate equivalent privacy protection standards
- Data processing agreements include specific privacy safeguards
- Regular audits ensure ongoing compliance with transfer requirements
Children's Privacy
Our financial modeling platform is designed for adults and business professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we've inadvertently collected such information, we'll delete it immediately.
Privacy Policy Updates
We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email notifications and prominent website notices.
Continued use of our platform after policy updates indicates acceptance of the revised terms. However, we'll obtain explicit consent for any changes that significantly expand our data collection or use practices.
Contact Our Privacy Team
Questions about this privacy policy or our data practices? We're here to help.